Refund policy

Refund Policy

At Swing Scientist, we are committed to providing our customers with high-quality products and exceptional service. If you are not completely satisfied with your purchase, we offer a 60-day satisfaction guarantee.

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

  • The request must be made within 60 days of the original purchase date.

  • The product must be unused, undamaged, and in its original condition.

  • The product must be returned with all original packaging and accessories.

  • The product must be in a resalable condition.

How to Request a Refund

To initiate a refund, please contact our customer support team at support@swingscientist.com with your order number and details of your request. We will provide you with instructions on how to proceed.

Refund Process

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 7 business days of receiving the returned item.

  • Refunds will be applied to the original method of payment.

Exceptions

  • Products that are damaged, used, or not in a resalable condition are not eligible for refunds.

  • Custom or personalized items may not be eligible for refunds unless defective or damaged upon arrival.

If you have any further questions or concerns, please reach out to us at support@swingscientist.com.

Thank you for shopping with Swing Scientist!